Privacy policy

Nguilla Brands (“Nguilla Brands,” “we,” “us,” or “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, or interact with us.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell Home & Lifestyle Essentials, including household, kitchen, décor, personal-use, and everyday products.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you, including:

A. Information You Provide

  • Name, billing & shipping addresses, email, and phone number
  • Account login details, order history, and preferences
  • Customer support communications

B. Payment Information

Payments are securely processed by Shopify and payment partners. We do not store full payment card numbers.

C. Automatically Collected Information

  • IP address, device, browser, and operating system
  • Pages viewed, interactions, and website behavior
  • Cookies and tracking technologies

D. Marketing & Advertising Data

  • Shopping behavior, ad engagement, product interests

2. How We Collect Information

We collect information:

  • Directly from you
  • Automatically through our website and cookies
  • From Shopify, service providers, and partners
  • From third-party platforms you connect (e.g., social media)

3. How We Use Your Personal Information

We use your information to:

  • Process orders, payments, and returns
  • Manage accounts, preferences, and customer support
  • Improve products, Services, and website performance
  • Send promotional emails, messages, or personalized ads
  • Detect fraud, secure accounts, and enforce policies
  • Comply with legal obligations and respond to legal requests

4. How We Share Personal Information

We may share information with:

  • Shopify (platform & analytics)
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing & advertising partners
  • IT and customer support service providers
  • Legal authorities when required by law
  • Affiliates or during a business transaction

We do not sell personal information for money.

5. Cookies & Tracking

We use cookies and similar tools to:

  • Enable website functionality
  • Analyze traffic and performance
  • Improve marketing and advertising relevance

You can manage cookies through your browser settings.

6. Targeted Advertising & Opt-Out

We may use your data for personalized advertising on:

  • Google, Facebook, Instagram, TikTok, and other platforms

You can:

  • Opt out of targeted advertising
  • Enable Global Privacy Control (GPC) signals
  • Control cookies in your browser

7. Children’s Privacy

Our Services are not intended for children under 16.
We do not knowingly collect information from minors.

8. Data Security & Retention

We use reasonable safeguards to protect personal data. No system is fully secure.

We retain information only as long as needed to:

  • Provide Services
  • Meet legal obligations
  • Resolve disputes

9. Your Privacy Rights

Depending on your location, you may have the following rights:

A. U.S. & Washington State Rights

  • Access personal information we hold
  • Correct inaccuracies
  • Delete information
  • Opt out of sharing for targeted ads
  • Exercise rights without discrimination

B. California (CPRA) Rights

California residents may also:

  • Limit use of sensitive personal information
  • Request disclosure of categories of data collected
  • Request disclosure of categories of data shared with third parties
  • Opt out of sale or sharing for advertising purposes
  • Designate an authorized agent to submit requests
  • Withdraw consent for data processing

You may exercise your rights by contacting us at the details below.

10. International Data Transfers

Your information may be processed outside your country.
We use approved safeguards, such as Standard Contractual Clauses, where required.

11. Third-Party Links

Our website may link to external websites or social platforms.
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted with a revised “Last Updated” date.

13. Contact Information

For questions or to exercise your rights, contact:

Nguilla Brands
📍 300 Lenora St. #6458
Seattle, WA 98121
United States

📧 info@nguillabrands.com
📞 +1 (206) 677-7837

Nguilla Brands is the data controller of your personal information.